Troubleshoot watches, prices and alerts
Start with the status shown in the app, then check the part of the workflow that is missing.
Why are there no new listings?
Check that the watch is active, its area and word filters are correct, and its source is connected. An old last-check time points to a freshness problem; restrictive criteria can also exclude useful matches. See watch statuses.
Why is there no resale estimate?
More evidence needed means the assessment cannot support an estimate from the available comparisons. Read the reason shown in the review and check whether the listing identifies the item clearly. See missing comparison evidence.
Why is a saved price out of date?
The price is an observation, not a live quote. If a source check is overdue, open the original listing to verify the current price. See price-watch freshness.
Why did no Discord message arrive?
Check that Discord is connected and not paused, then check the relevant watch. Use the test control and look in the intended channel. An in-app notice does not prove external delivery. See delivery checks.
What information helps explain a problem?
Record the page you were on, the watch or listing involved, the visible status and the time of the last check. If you share a screenshot with support, crop out personal account details and connection credentials.
Review the First Flip privacy notice for information about data handling.